Up to 72% of all CRM projects fail!
The failure rate of CRM projects that don't meet expectations or objectives is extremely high with many analysts quoting figures of between 50% & 72% (72% source Butler Group) for CRM project failure rates. Many CRM projects that fail are costly, disruptive, embarrasing, can cause financial losses, upset customers, lost market share, lawsuits and other similar issues.
Ensuring you start with the the right CRM strategy, which is supported with most appropriate CRM application and has been implemented and configured in the correct way has never been more important.
Our job is to make sure that what ever your CRM project requirements are you get the best advice & guidence possible so that your project meets it's key objectives.
"We have been working with Anaeko Interactive for a year now and they have implemented a highly customised vtiger CRM solution for us. Since the solution has gone live we have seen an increase in sales of 17%, a decrease in admin time of 15%, the number of incorrect/incomplete orders being rejected has decreased by 96%, all of our business reporting has been fully automated and the new solution saves me 3 days of manual data manipulation/analysis every month so I would consider this project to have been a great success and would have no hesitation in recommending Anaeko Interactive. Ashwin Antony, Managing Director at GasElectric Renewals Ltd (Milton Keynes, UK)."
For more case studies please visit our Case Studies page.
Benefits of working with us
We ensure that you will NOT be one of the 72% of organisations who's CRM project fails!
- Take the time to understand your objectives & goals
- Analyse your requirements and advise on the best solution (changes to an existing solution or new solution)
- Provide you with a fixed price quotation for all work
- Deliver your changes or new solution on time.
- Train your staff to use the new system effectively so you realise the full benefits of your investment
- Help you to monitor and measure the sucess of the project to ensure your business meets it's objectives
vtiger CRM Core Modules
- Sales Force Automation
- Marketing Automation
- Customer Support & Service
- Stock Management
- Product Customization
- Calendar & Activity Management
- Reports & Dashboards
- Email Integration & Extensions
- Security Management
vtiger CRM is 100% open source so where required all modules can be customized, modified, extended and integrated with other applications.
Unlike some other open source CRM solutions there is only one version of vtiger CRM software and it is 100% free to use.
Our vtiger CRM Services
- vtiger CRM advice & help
- vtiger CRM set up & implementation services
- vtiger CRM customisation services
- vtiger CRM new module development
- vtiger CRM integration services
- vtiger CRM report creation
- vtiger CRM support services
- vtiger CRM user training
- vtiger CRM administrator training
- vtiger CRM hosting
If you want to avoid being one of the 72% of businesses with a failed CRM project contact us now.
T: +44 (0)1684 293986